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Customer Service 101
By :
Lara Velez
I can't be the only one who has noticed the decline in customer service these days. It is a very sad thing. I have stopped shopping at many stores because of how I was treated. I believe that customer service is one of, if not the most important ingredient to any successful business.
4 Good Reasons to Really Get to Know Your Customers
By :
Rhonda White
Building a customer relationship goes further than just saying "thank you" for a purchase. Learn 4 important reason why you should really get to know your customers a little more personally.
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